My check-ins
Manage your check-ins
Your privacy
What gets saved?
Only what you choose to save: the date, the screening, your result, your score and your answer to each question.
What isn’t saved?
Your name, email address and phone number. We don’t ask for them. If you email your code to yourself, it goes through your own email app, so we never see your address.
Can Relate see my check-ins?
No. They’re locked on your device before they’re saved, and your code is the only key. Relate keeps the locked copy but can’t open it.
Does Relate keep anything else?
Yes, a record of each finished screening: the day, the screening, your answers, the result, the score, roughly how long it took and any questions about you that you answered. It has no name, contact details or code. It helps Relate understand how people are doing.
Can Relate tell if I come back?
Only if you save your check-ins. Your records then share a random label, so Relate can see that someone came back, but not who.
What if I lose my code?
We can’t get it back for you, because we don’t know who you are. Your check-ins stay locked. You can start again with a new code.
How do I delete my check-ins?
Open them with your code, then press Delete my check-ins. They’re gone straight away, and we can’t bring them back. Your anonymous records stay, but they’re no longer linked to each other.
Is it safe on a shared phone?
Leave Remember on this device unticked, and log out when you’re done.
Looking for ongoing support?
Relate offers online psychotherapy at affordable rates to Malaysian residents.
Sign up for therapyNeed to talk to someone now?
If you are in distress or thinking about harming yourself, please reach out today. These lines are free and confidential.
- Talian HEAL15555Ministry of Health, daily 8am to midnight
- Talian Kasih1599924 hours, or WhatsApp 019-261 5999Message on WhatsApp
- Befrienders KL03-7627 292924 hours, emotional support
In an emergency, call 999.